Subject: Late collection: Case id - 1863689 Order ID: 9618711695 Tracking ID: RP121220001013
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 8 Jan 2021 00:20:17 -0700 (MST)

Hi Team, 

With respect to the conversation on chat, we have confirmed with the customer that she desperately wants to return her items. We request you to please contact the customer again on 0561334197 and arrange the collection again. 

Problem Statement: Late collection 

Order Date : Nov 29, 2020 
Case id - 1863689 
Order ID: 9618711695 
Tracking ID: RP121220001013 

Assistance Required: Need urgent collection 

Issue Description: Customer raised a return request on 12/12/20. But the item still not collected. Contact the customer on #+971561334197 

Please collect the item on priority. 

Regards, 
Manish