Subject: Refund Approval 9624853193
From: JUHI GOEL <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 7 Jan 2021 23:55:07 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Dec 27, 2020 
Order ID: 9624853193 
Tracking ID: NA (not generated in hybris) 
RMA: 1000382416 

Assistance Required: Need refund for customer. 

Issue Description: As per the hybris we have no return tracking id, However the customer is saying she has returned the items to the courier agent but she has no return slip or any tracking number or id. 

Kindly check and process the refund. 

Regards, 
Juhi