Subject: Re: Refund Complaint
From: "Osam Thabit. Qaid" <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 7 Jan 2021 16:02:23 -0700 (MST)

Hi Team, 

Please find the attached picture of the account statement provided by the customer. 

Regards, 
Osam 

From: "Osam Thabit. Qaid" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 15 December, 2020 02:22:40 
Subject: Refund Complaint 

Hi Team, 

Ticket id: 1857908 

with reference to order number 6253400945, the customer tried to place the order using Mada card but there was an error showing to him so he tried again using COD payment method, but the customer recived a message for the deduction of the amount from his Mada Card, kindly check and do the needful. 

Transaction id: 104633 

Regards, 
Osam