Subject: RE: Late Collection Case id - 1763139 Order ID: 6239852392 Tracking ID: RP1113200002645
From: Shoeb Khan <[email-masked]>
To: Akshay Berry <[email-masked]>, BM Olm Dammam <[email-masked]>, Apoorv Joshi <[email-masked]>, BM Olm Dammam <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, ArishLaila <[email-masked]>, "Mohd. Jamal Akhtar" <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>
Date: Thu, 7 Jan 2021 16:16:33 +0000

Noted .....

From: Akshay Berry <[email-masked]>
Sent: Thursday, January 7, 2021 7:10 PM
To: BM Olm Dammam <[email-masked]>; Apoorv Joshi <[email-masked]>; BM Olm Dammam <[email-masked]>; Shoeb Khan <[email-masked]>
Cc: Jessie Caparas <[email-masked]>; ArishLaila <[email-masked]>; Mohd. Jamal Akhtar <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>
Subject: RE: Late Collection Case id - 1763139 Order ID: 6239852392 Tracking ID: RP1113200002645

@Shoeb Khan<mailto:[email-masked]> @BM Olm Dammam<mailto:[email-masked]> Could you please assist us getting the pickup done in priority.

Order ID: 6239852392
Tracking ID: RP1113200002645

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 7, 2021 8:04 PM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; BM Olm Dammam <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late Collection Case id - 1763139 Order ID: 6239852392 Tracking ID: RP1113200002645

External email sender, please take precaution.
Hi Akshay,

Please note that the below collection is still pending. Kindly assist us to getting it collected.

Thank your help.

Regards,
Manish

________________________________
From: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "ArishLaila" <[email-masked]<mailto:[email-masked]>>, "Mohd. Jamal Akhtar" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "BM Olm Dammam" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 29 December, 2020 14:53:27
Subject: RE: Late Collection Case id - 1763139 Order ID: 6239852392 Tracking ID: RP1113200002645

@Mohd. Jamal Akhtar<mailto:[email-masked]> @ArishLaila<mailto:[email-masked]> There is no update from the team.

Please assist in arranging collection asap.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 28, 2020 11:01 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; BM Olm Dammam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late Collection Case id - 1763139 Order ID: 6239852392 Tracking ID: RP1113200002645
Importance: High

@Akshay Berry<mailto:[email-masked]> please follow up on this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 26, 2020 11:04 AM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; BM Olm Dammam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late Collection Case id - 1763139 Order ID: 6239852392 Tracking ID: RP1113200002645

External email sender, please take precaution.
Hi Akshay,

The below collection is still pending. The customer can be reached on the contact number: +966590530007

Thank you for your help.

Regards,
Apoorv
________________________________
From: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "BM Olm Dammam" <[email-masked]<mailto:[email-masked]>>, "ArishLaila" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 9 December, 2020 14:52:56
Subject: RE: Late Collection Case id - 1763139 Order ID: 6239852392 Tracking ID: RP1113200002645

@BM Olm Dammam<mailto:[email-masked]> @ArishLaila<mailto:[email-masked]> Please assist in getting the shipment collected asap.

Order ID: 6239852392
Tracking ID: RP1113200002645

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 9, 2020 12:54 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Late Collection Case id - 1763139 Order ID: 6239852392 Tracking ID: RP1113200002645

External email sender, please take precaution.
Hi Team,

Kindly assist us on the below collection as no action after Nov 17, 2020 has been taken. The customer can be reached on the contact number: +966590530007

Problem Statement: What is the issue (Late Collection) Courier Team

Case id - 1763139
Order Date: 11/7/2020
Order ID: 6239852392
Tracking ID: RP1113200002645
Assistance Required: Need Urgent Collection

Issue Description: The return request was created on 11/13/2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.

Thanks & Regards,
Seeta Kunwar
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