Subject: Re: Re: Late Collection Case id - 1686333, Order ID: 6236865779 Tracking ID: 46397885715
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 07 Jan 2021 09:58:45 +0000

Dear Apoorv,     Please find the collection reference below.     A02F8E3       As of now, we are proceeding with the ticket # 190113 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.            An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.       You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/f84462acdf76ea6a60dfb19c1c65847f0446a546236a743614b561907b10322e or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,      Ayushi Singh, Technical Engineer   FarEye- Enabling Digital Logistics      Call: +91 7065956595                  
                           
                            On
                            Thu, 7 Jan at  2:00 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Apoorv, 
   
 Greeting from FarEye! We have received your concern regarding collection reference. We will revert you back as soon as we have an update or need any details to proceed further. We are working on the same.   

   
 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/f84462acdf76ea6a60dfb19c1c65847f0446a546236a743614b561907b10322e or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
 Thanks and Regards, 
   
  Ayushi Singh, Technical Engineer
 
  FarEye- Enabling Digital Logistics

  Call: +91 7065956595  

  

 

  

  

                           
                            On
                            Thu, 7 Jan at  1:50 PM
                            ,  Apoorv Joshi <[email-masked]>  wrote:
                              
 Hi Team, 

 Order ID: 6236865779 
 Tracking ID: 46397885715 
   
 Please share collection reference for the above AWB. 
   
 Regards, 
 Apoorv 

From: "Manish Kumar" <[email-masked]> To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> Cc: "Fauzan Ahmad, Musalman" <[email-masked]> Sent: Wednesday, 6 January, 2021 18:51:05 Subject: Late Collection  Case id - 1686333, Order ID: 6236865779 Tracking ID: 46397885715 

 Hi Team, 
  Kindly find the below address and help us with the collection reference. 
  Address: Khumrah qarniyah street 80 .....near baqala showqiyah...near stc tower.... 
 mobile number 0546827015 
  Problem Statement: Late Collection 
  Case id - 1686333 
 Order Date: Oct 28, 2020 
 Order ID: 6236865779 
 Tracking ID: 46397885715 
  Assistance Required: Need Urgent Collection reference 
  Regards, 
 Manish