Subject: Re: Late Shipping
From: Mayar Mayar Nasser <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 7 Jan 2021 01:58:17 -0700 (MST)

Any update? 

From: "Mayar Mayar Nasser" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, January 5, 2021 5:15:23 PM 
Subject: Late Shipping 

Hi Team, 

Problem Statement:(Late Shipping) 

Order Date : 16/12/2020 

Order ID: 7422399836 
Tracking ID: 290126861620 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 16/12/2020 and till now he/she has not received the order. As per the hybris the order status is (shipped) but after contacting the courier team they told us that the order is not shipped . A Child ticket has been raised but no response from warehouse`s end.Kindly deliver this order asap. 

Customer is chasing us for his/her order so we request you to expedite the delivery date as customer is a with us since 16/12/2020. 

Regards, 
Mayar