Subject: Re: Refund Not Processed for the RTO delivered order // 8222299915
From: Apoorv Joshi <[email-masked]>
To: Mohammad Shafeeque <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 7 Jan 2021 01:44:42 -0700 (MST)

Hi Shafeeque, 

In this order RMA is already processed and KNET refund ticket is created on Jan 1, 2020. Ask customer to allow 7-10 business days 

Regards, 
Apoorv 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, December 29, 2020 11:54:20 AM 
Subject: Refund Not Processed for the RTO delivered order // 8222299915 

Hi Team, 

Problem Statement: Refund Not Processed for the RTO delivered order 

Order Date : 15/12/2020 

Order ID: 8222299915 
Return Tracking ID: FP1216201000582 
Assistance Required: Refund not processed 

Issue Description: As per tracking the order is NDR but the refund is not processed till now. 
​, So we request you to check and process the refund. 

Regards, 
Shafeeque