Subject: New Reply Received - Pls see the pictures of bag
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jan 2021 12:57:28 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Pls see the pictures of bag  Ticket comment <div dir="ltr">
<div><font>Dear,</font></div>
<div><font><br></font></div>
<div dir="auto"><font><font>I am  looking for a </font><span style="font-size:large">refund of 14.00 SAR</span><span style="font-size:large"> against order # </span><span style="font-size:large">6224350837, it is now 04 months passed for waiting.</span></font></div>
<div><font>Thanks</font></div>
</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 23 Dec 2020 at 18:56, Atif Umar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><font>Dear</font></div>
<div dir="auto"><font>The refund of 39 has been received.</font></div>
<div dir="auto"><font><font>Now  I am  looking for appropriate response of </font><span style="font-size:large">refund of the an amount of 14.00 SAR</span><span style="font-size:large"> against order # </span><span style="font-size:large">6224350837 </span></font></div>
<div><font>Thanks</font></div>
<div dir="auto">
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<div dir="ltr" class="gmail_attr">On Wed, Dec 23, 2020, 10:14 AM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Atif,</div>
<div><br></div>
<div dir="ltr">Thank you for your prompt response.</div>
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<div dir="ltr">As we can check the refund amount of SAR 39 has been manually refunded to the card ending in 9423 from our end on Nov 7, 2020. We request you to please do make sure that you are checking the bank statement for the card ending with 9423. If you are still unable to see the refund in your account please do share the Bank Statement with us between Nov 7, 2020 - Dec 22, 2020 in PDF format and we will be happy to investigate further with our Finance Team.</div>
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<div dir="ltr">We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to investigate further.</div>
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<div dir="ltr">Have a great day and Stay Safe!</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1491937