Subject: RE: Proof of delivery(9615307247 )
From: Dipesh Regmi <[email-masked]>
To: seeta.seeta <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: Vaibhav Ohri <[email-masked]>, Mohd Imran <[email-masked]>, Fauzan Musalman <[email-masked]>, Ashish Karini <[email-masked]>, "Anwar P. Panery" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, KISHAN SINGH <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 6 Jan 2021 10:28:58 +0000

Hi Jessie,

The order was delivered on 20th Nov and please find the below snap of POD where the delivery was done.

Best Regards,
Dipesh Regmi
+971-526246726

From: Seeta Seeta <[email-masked]>
Sent: Wednesday, January 6, 2021 2:20 PM
To: Jessie Caparas <[email-masked]>
Cc: Vaibhav Ohri <[email-masked]>; Mohd Imran <[email-masked]>; Dipesh Regmi <[email-masked]>; Fauzan Musalman <[email-masked]>; Ashish Karini <[email-masked]>; Anwar P. Panery <[email-masked]>; Shakeeb Arsalan <[email-masked]>; KISHAN SINGH <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Re: Proof of delivery(9615307247 )
Importance: High

External email sender, please take precaution.
Hi Jessie,

In the mentioned case we are not receiving any update regarding the POD, So kindly check this case and provide us the refund approval.\

The order value is AED - 300.39, The customer is with us since 11/18/20 and this is customer's 1st order with us.

Awaiting for your response.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "vaibhav ohri" <[email-masked]<mailto:[email-masked]>>
Cc: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Dipesh Regmi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "ashish karini" <[email-masked]<mailto:[email-masked]>>, "anwar panery" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "KISHAN SINGH" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 31 December, 2020 21:02:15
Subject: Re: Proof of delivery(9615307247 )

Hi Vaibhav,

Please share the update on this.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "vaibhav ohri" <[email-masked]<mailto:[email-masked]>>
To: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Dipesh Regmi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Ashish Karini" <[email-masked]<mailto:[email-masked]>>, "anwar panery" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "KISHAN SINGH" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 30, 2020 7:15:16 PM
Subject: Re: Proof of delivery(9615307247 )

Hi imran

Have informed the driver to go and check at the customers location today.

Will give you an update by tomorrow morning.

Regards

Vaibhav ohri
________________________________
From: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Sent: 30 December 2020 15:56
To: Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>; Anwar P. Panery <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; KISHAN SINGH <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Proof of delivery(9615307247 )

Hi @Dipesh Regmi<mailto:[email-masked]> @Vaibhav Ohri<mailto:[email-masked]>,

Any update on this?

Regards,

Mohd. Imran

Customer Support WEB TEAM.

Landmark Tower, Dubai

+971-45172116

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 30, 2020 4:40 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>; Anwar P. Panery <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; KISHAN SINGH <[email-masked]<mailto:[email-masked]>>
Subject: Re: Proof of delivery(9615307247 )

External email sender, please take precaution.

Hi Team,

Please assist in getting an update on the below case as the customer is denying receipt of the order.

Thank you for your help!

Regards,

Apoorv

________________________________

From: "Ashish Karini" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "anwar panery" <[email-masked]<mailto:[email-masked]>>, "Dipesh Regmi" <[email-masked]<mailto:[email-masked]>>, "vaibhav ohri" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 2, 2020 10:44:33 PM
Subject: RE: Proof of delivery(9615307247 )

Hi Dipesh/Vaibhav

Please update on this.

Regards

Ashish Kumar Karini

Mob - 971 525585024 , Dir - 971 45174474

Website : www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CDipesh.Regmi%40landmarkgroup.com%7C76e087f389f5488b28ec08d8b22ca2e0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637455252084795738%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=GPBYuTA6w70%2FCtpG6DFSbgT%2BZhUCnNgZlppRbhL6rOY%3D&reserved=0>

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 2, 2020 9:13 PM
To: Anwar P. Panery <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Proof of delivery(9615307247 )

External email sender, please take precaution.

Hi Team,

Kindly update on the below case

Regards,

Fauzan

________________________________

From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Vaibhav Ohri" <[email-masked]<mailto:[email-masked]>>, "Dipesh Regmi" <[email-masked]<mailto:[email-masked]>>, "Ashish Karini" <[email-masked]<mailto:[email-masked]>>, "anwar panery" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 27, 2020 1:06:00 AM
Subject: Proof of delivery(9615307247 )

Hi Team,

With reference to order number 9615307247 and AWB; FP111920000086.

Customer did not received the order and received the SMS that her order is delivered on Nov 20, 2020. Kindly provide the proof of delivery with the customer id proof.

Thanks & Regards,
Seeta Kunwar

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CDipesh.Regmi%40landmarkgroup.com%7C76e087f389f5488b28ec08d8b22ca2e0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637455252084795738%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=GPBYuTA6w70%2FCtpG6DFSbgT%2BZhUCnNgZlppRbhL6rOY%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com