Subject: Re: Refund Not Processed For Order ID 6251100558
From: Apoorv Joshi <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 6 Jan 2021 03:22:19 -0700 (MST)

refunded and closed 

From: "Ishan Ahuja" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, December 29, 2020 10:39:18 AM 
Subject: Refund Not Processed For Order ID 6251100558 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Nov 9, 2020 

Order ID: 6251100558 
Return Tracking ID: 46387388434 
Assistance Required: Need refund to customer 
RMA: 1000290831 
RMA: 1000278959 

Issue Description: Customer raised a return request for 1 item and handed over to the courier team under tracking: 46387388434 which is associated with order: 6248920641. 

Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Kindly look into the issue and refund the customer 

Regards, 
Ishan