Subject: Refund in Bank Account/ 6248369579
From: "Osam Thabit. Qaid" <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 5 Jan 2021 15:24:25 -0700 (MST)

Hi Team, 

Ticket id: 1935853 

With reference to order number 6248369579, we have raised a Jira for deactivating My credit for the customer and update the account details and it has been done, however we could not create a ticket on hybris to refund the amount to customer account, kindly check and do the needful. 

Please find the attached photo of error while creating a ticket on hybris. 

Regards, 
Osam