Subject: Collection Delay - 6247716849
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, HAMZA <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Tue, 5 Jan 2021 09:18:41 -0700 (MST)

Hi Team, 

Please assist in arranging the collection on the below, we have already marked the same for reattempt. We have escalated with LMG multiple times but not receiving any response on the same. Customer can be reached on +966536887423. 

Thank you for your help! 

Regards, 
Apoorv 

From: "HAMZA" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, December 30, 2020 6:56:16 AM 
Subject: Late Collection 

Hi Team, 

Problem Statement:Late Collection 
Order Date : Nov 26, 2020 
Order ID: 6247716849 
Tracking ID: RP1201200006888 
RMA: 1000266005 
Assistance Required: Need Urgent Collection 
Issue Description: The return request was created on 12/1/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Hamza