Subject: Re: pod 6246981944
From: Muhammad Saad <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohammad Musaed <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>
Date: Tue, 5 Jan 2021 17:15:07 +0300

Hi Apoorv,
We attempt the order and customer ask to change delivery city, once we
deliver the order will confirm with you,

Best Regards,
Mohammed Saad
Account Management
<http://shipa.com/logistics-for-business/shipa-delivery/>
*M:* +966593314890
[email-masked]
shipa.com/delivery <http://shipa.com/logistics-for-business/shipa-delivery/>

On Tue, Jan 5, 2021 at 5:00 PM Apoorv Joshi <[email-masked]> wrote:

> Hi Team,
>
> As per Shipa below, they informed us that the order will be collected from
> the wrong customer and they will be returning it to our WH.
>
> The POD that we have received is for the wrong delivery, which has been
> shared with the customer and they have denied receiving the same again. No
> information shared by shipa regarding returning this to our warehouse
> either.
>
> Please assist in getting a refund approval for the same on below. Thank
> you for your help!
>
> Regards,
> Apoorv
>
> ------------------------------
> *From: *"Muhammad Saad" <[email-masked]>
> *To: *"Seeta Seeta" <[email-masked]>
> *Cc: *"aessam" <[email-masked]>, "Lm-el2" <
> [email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb
> Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <
> [email-masked]>, "escalations dxbteam" <
> [email-masked]>, "Mohammad Musaed" <
> [email-masked]>
> *Sent: *Tuesday, January 5, 2021 2:22:57 PM
> *Subject: *Re: pod 6246981944
>
> Hi Seeta,
> Please find below the POD,
> Mohammed Saad
> Account Management
> <http://shipa.com/logistics-for-business/shipa-delivery/>
> *M:* +966593314890
> [email-masked]
> shipa.com/delivery
> <http://shipa.com/logistics-for-business/shipa-delivery/>
>
>
> On Tue, Jan 5, 2021 at 11:47 AM Seeta Seeta <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> Can you please provide us the POD for mentioned order number.
>>
>>
>> Thanks & Regards,
>> Seeta Kunwar
>>
>> ------------------------------
>> *From: *"Mohammad Musaed" <[email-masked]>
>> *To: *"Apoorv Joshi" <[email-masked]>
>> *Cc: *"Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <
>> [email-masked]>, "Fauzan Musalman" <
>> [email-masked]>
>> *Sent: *Saturday, 2 January, 2021 15:29:43
>> *Subject: *Re: pod 6246981944
>>
>> any update
>>
>> ------------------------------
>> *From: *"Apoorv Joshi" <[email-masked]>
>> *To: *"Muhammad Saad" <[email-masked]>
>> *Cc: *"Seeta Seeta" <[email-masked]>, "aessam" <
>> [email-masked]>, "Lm-el2" <[email-masked]>,
>> "support" <[email-masked]>, "Shakeeb Arsalan" <
>> [email-masked]>, "Fauzan Ahmad, Musalman" <
>> [email-masked]>, "Mohammad Musaed" <
>> [email-masked]>, "escalations dxbteam" <
>> [email-masked]>
>> *Sent: *Thursday, 31 December, 2020 15:53:04
>> *Subject: *Re: pod 6246981944
>>
>> Hi Saad,
>>
>> The correct contact number for this customer is 0556483261.
>>
>> Thank you for your help!
>>
>> Regards,
>> Apoorv
>> ------------------------------
>> *From: *"Muhammad Saad" <[email-masked]>
>> *To: *"Seeta Seeta" <[email-masked]>
>> *Cc: *"aessam" <[email-masked]>, "Lm-el2" <
>> [email-masked]>, "support" <[email-masked]>,
>> "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <
>> [email-masked]>, "Fauzan Ahmad, Musalman" <
>> [email-masked]>, "Mohammad Musaed" <
>> [email-masked]>, "escalations dxbteam" <
>> [email-masked]>
>> *Sent: *Thursday, December 31, 2020 2:54:12 PM
>> *Subject: *Re: pod 6246981944
>>
>> Hi Seeta,
>> Please share the correct number for this customer,
>>
>> Best Regards,
>> Mohammed Saad
>> Account Management
>> <http://shipa.com/logistics-for-business/shipa-delivery/>
>> *M:* +966593314890
>> [email-masked]
>> shipa.com/delivery
>> <http://shipa.com/logistics-for-business/shipa-delivery/>
>>
>>
>> On Sun, Dec 20, 2020 at 2:39 PM Seeta Seeta <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> Requesting you to kindly provide us the POD for tracking id SD000553188.
>>>
>>>
>>>
>>> Thanks & Regards,
>>> Seeta Kunwar
>>>
>>> ------------------------------
>>> *From: *"Mohammad Musaed" <[email-masked]>
>>> *To: *"Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <
>>> [email-masked]>, "Shakeeb Arsalan" <[email-masked]>,
>>> "Fauzan Musalman" <[email-masked]>
>>> *Sent: *Sunday, 20 December, 2020 16:57:15
>>> *Subject: *pod
>>>
>>> Hi Team,
>>>
>>> With reference to the order number 6246981944, AWB SD000553188 , as per
>>> the customer she did not received her order, however, it shows to us the
>>> order was delivered on
>>> 11/25/20 once we track the consignment .
>>>
>>> ,Due to this, we request you to look into this concern and confirm to us
>>> whether the order was delivered to the customer or not , if yes kindly* share
>>> with us Proof of Delivery  ( POD)*
>>>
>>> Awaiting for your response.
>>>
>>> Thanks & Regards.
>>>
>>> Tawfik
>>>
>>
>