Subject: Re: Cancel & Refund 6485126550
From: Apoorv Joshi <[email-masked]>
To: ArishLaila <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Seeta Seeta <[email-masked]>, malik ismail <[email-masked]>, rydconloc outbound <[email-masked]>, Parvez Khan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Algaili Ahmed <[email-masked]>, escalations dxbteam <[email-masked]>, Suvadeep Saha <[email-masked]>
Date: Tue, 5 Jan 2021 05:53:23 -0700 (MST)

Hi Arish, 

Please advise if any update on the below case. Thank you for your help! 

Regards, 
Apoorv 

From: "ArishLaila" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "malik ismail" <[email-masked]>, "rydconloc outbound" <[email-masked]>, "Parvez Khan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Algaili Ahmed" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Suvadeep Saha" <[email-masked]> 
Sent: Monday, December 14, 2020 11:39:38 AM 
Subject: RE: Cancel & Refund 6485126550 

Dear Ganesh – please update below order dispatch status. 

From: Jessie Caparas <[email-masked]> 
Sent: Monday, December 14, 2020 8:27 AM 
To: seeta.seeta <[email-masked]>; Malik Ismail <[email-masked]>; ArishLaila <[email-masked]>; Ramesh Gottimukkala <[email-masked]> 
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Algaili Ahmed <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: RE: Cancel & Refund 6485126550 
Importance: High 

[ mailto:[email-masked] | @ArishLaila ] [ mailto:[email-masked] | 
@Ramesh Gottimukkala ] 

Before we do any manual refund can you please check what happen to this order? 

It was placed on April and return tracking is invalid. Customer claims it wasn’t received. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, December 13, 2020 10:00 AM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Algaili Ahmed < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Cancel & Refund 6485126550 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

With reference to the order number 6485126550, the order was placed on 22th April and till now order status is showing as shipped under tracking ID 45943658773. Now when we are tracking the id the status is coming as Invalid data. 

So request you to help us to cancel this order as it is a prepaid order. 

Thanks & Regards, 
Seeta Kunwar 

From: "MUBASHER" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 19 November, 2020 16:37:51 
Subject: Cancel & Refund 

Hi team, 

customer placed order on 22/04/2020 and didn't receive it, it is prepaid order 

Order no 6485126550 

Order date 22/04/2020 

Thanks, 

Mubasher 

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