Subject: RE: Product Complaint//Order ID: 9604970499
From: Sachin Maheshwari <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, Escalations Dxbteam <[email-masked]>, Malik Ismail <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Date: Tue, 5 Jan 2021 12:09:10 +0000

Pls arrange for return & Refund the amount.

Regards,
Sachin

From: Seeta Seeta <[email-masked]>
Sent: Tuesday, January 5, 2021 12:03 PM
To: Sachin Maheshwari <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ebrahim <[email-masked]>; Escalations Dxbteam <[email-masked]>; Malik Ismail <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Re: Product Complaint//Order ID: 9604970499
Importance: High

External email sender, please take precaution.
Hi Sachin,

Greetings of the day.

We request you to kindly assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent:  29 dec, 2020 14:19:33
Subject: Product Complaint//Order ID: 9604970499

Hi Team

Problem Statement: Product Complaint

Order Date : Sep 26, 2020
Order ID: 9604970499
Tracking ID: FP0927001830
Item ID : 160588249 - - Juniors Food Processor Blender and Steamer

Assistance Required: Need Urgent assisting

Issue Description: Customer placed the above order on Sep 26, 2020 and it was delivered on 9/28/20.The customer is complaining regarding the quality of the product she purchased from us. She is complaining that the switch is not working and causing irritation to the customer. Attached with the video below.

Regards
Ebrahim Hageb

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