Subject: RE: Refund approval//6248436777
From: Akshay Berry <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, AHMED ISMAT <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>
Date: Tue, 5 Jan 2021 11:05:52 +0000

@Seeta Seeta<mailto:[email-masked]> Refund as goodwill.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Seeta Seeta <[email-masked]>
Sent: Tuesday, January 5, 2021 2:16 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; AHMED ISMAT <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>
Subject: Re: Refund approval//6248436777

External email sender, please take precaution.
Hi Team,

Please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "AHMED ISMAT" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 5 January, 2021 14:18:50
Subject: Re: Refund approval

any update
________________________________
From: "AHMED ISMAT" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 31 December, 2020 15:46:43
Subject: Refund approval

Hi Team,

Problem Statement: Refund approval
Order Date : Nov 28, 2020
Order ID: 6248436777
Tracking ID: 46393841653
New tracking ID:46386294662

Assistance Required: Need Refund approval
Issue Description: As per the Aramex website Invalid number / data not currently available and new tracking is Shipment still not received by Aramex and  WH Confirmed  Not Received From Courier and customer claiming that he already retuned the items.
Items:
162797027 - - Graphic Print T-shirt with Crew Neck and Long Sleeves   SAR25.00
162670472 - - Printed Crew Neck T-shirt with Long Sleeves                    SAR25.00
162670507 - - Printed Crew Neck T-shirt with Long Sleeves                    SAR25.00
Total Price after discount : SAR67.5

kindly check the case and do the needful.

Regards,
Ahmed Ismat

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