Subject: RE: Re: Order Updation//Order ID: 8211727343
From: Vishwajeet Singh <[email-masked]>
To: FarEye Support <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 5 Jan 2021 09:44:21 +0000

Dear Team,

In Fareye Status already updated as Delivered on 03rd Nov 20 Kindly push the status again if require .
Regards,
VJ
Supply Chain || Landmark Group
Landmark Tower, 18th Floor , Dubai Marina
UAE M     +971-585429874
UAE P      +971-45174259
KSA M     +966-596014307

From: FarEye Support <[email-masked]>
Sent: Monday, January 4, 2021 8:55 PM
To: [email-masked]
Cc: Vishwajeet Singh <[email-masked]>; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>
Subject: Re: Re: Order Updation//Order ID: 8211727343

External email sender, please take precaution.
Dear Vishwajeet,

Please provide your confirmation, so that we can proceed further.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/12ecb39f31eca5e45b0b779e6bcd664c02bcbd1a5f658f9e2331817c02a82d69<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F12ecb39f31eca5e45b0b779e6bcd664c02bcbd1a5f658f9e2331817c02a82d69&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C40a1d7cdf6504e08fc8608d8b0d18b4e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637453761319917567%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=tNerD4LXbi8I8vnoAyUO8rK%2BaiQHRNaOiR5uHS1ROn4%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C40a1d7cdf6504e08fc8608d8b0d18b4e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637453761319927564%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=lH9NvHvcA%2Fhte3kVAMlTKhTPkxChkLqorWOUY75pOeI%3D&reserved=0> to check the details.
Thanks,
Shambhavi Singh,
Technical Engineer

FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C40a1d7cdf6504e08fc8608d8b0d18b4e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637453761319937557%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=IxVmHD36wfv4f0K39Jj%2BANMxy4oeU3EQPeqNHSzA1Aw%3D&reserved=0>
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On Mon, 4 Jan at 2:27 PM , FarEye Support <[email-masked]<mailto:[email-masked]>> wrote:
Dear Sir/Ma'am,

Thanks for contacting FarEye!!
We have received your concern regarding the status update. We are working on the same and will update you soon.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/12ecb39f31eca5e45b0b779e6bcd664c02bcbd1a5f658f9e2331817c02a82d69<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F12ecb39f31eca5e45b0b779e6bcd664c02bcbd1a5f658f9e2331817c02a82d69&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C40a1d7cdf6504e08fc8608d8b0d18b4e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637453761319957547%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=530I4D4%2B4Lr356TVYpIkn31JvJ1COH%2BBhnIALhWQKJI%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C40a1d7cdf6504e08fc8608d8b0d18b4e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637453761319967540%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=c1De6qhnMz%2B4ybjl5Hi5hPfbjM%2FIx3ZpOqLx8jVBmv4%3D&reserved=0> to check the details.
Thanks and Regards,

Prabhjot Kaur, Technical Engineer
FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C40a1d7cdf6504e08fc8608d8b0d18b4e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637453761319967540%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=kI9W67%2FHwvERbyYt1B2dtILUM5sPX21oAQ2Irodallo%3D&reserved=0>

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On Mon, 4 Jan at 2:17 PM , Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Please assist in getting the status of the order updated to delivered as the customer received the order on Nov 3 2020 05:05 PM

[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjQwODQ0MTc4MTgsImRvbWFpbiI6ImZhcmV5ZS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MjExODU3fQ.HsquId3rp6hGAwkuYlRd_w1yUghHfpsb8CGrYEykb3g]

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 20, 2020 1:36:41 PM
Subject: Order Updation//Order ID: 8211727343

Hi Team,

Problem Statement: Order Updation
Order Date : Nov 2, 2020
Order ID: 8211727343
Tracking ID: FP1103200001251

Issue Description: As per hybris status IN_TRANSIT and customer is saying that she already received the order, please update this order .

Regards,
Ebrahim Hageb
188982:211857
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