Subject: Re: Refund Not Processed//Order ID: 6245553797
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 5 Jan 2021 01:36:51 -0700 (MST)

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Mohd Imran" <[email-masked]> 
To: "Ksaconloc Returns" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ebrahim" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Escalations Dxbteam" <[email-masked]> 
Sent: Wednesday, 30 December, 2020 17:43:50 
Subject: RE: Refund Not Processed//Order ID: 6245553797 

Hi [ mailto:[email-masked] | 
@Ksaconloc Returns ] , 

Can you please assist in getting the following RMA 1000289766 processed. 
As per the courier it is delivered to the WH 
and the WH team is saying did not receive. 

Order ID: 6245553797 
Tracking ID: RP1205201000527 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Wednesday, December 30, 2020 2:08 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ebrahim <[email-masked]>; Akshay Berry <[email-masked]>; Jessie Caparas <[email-masked]> 
Subject: Re: Refund Not Processed//Order ID: 6245553797 

External email sender, please take precaution. 

Hi Team, 

Can you please assist in getting the following RMA 1000289766 processed. 
As per the courier it is delivered to the WH 
and the WH team is saying did not receive. 

We need your assistance to closed the issue. 

Regards 
Shakeeb 

From: "Ebrahim" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, December 30, 2020 2:52:54 PM 
Subject: Re: Refund Not Processed//Order ID: 6245553797 

Hi Team, 

Kindly note that conloc team has responded saying that 

AWB RP1205201000596 is Processed and details attached. 

AWB__RP1205201000527 Please Note Not Received From Courier At Econ Returns. 

Please check and update us . 

Regards, 

Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 29 December, 2020 11:10:40 
Subject: Refund Not Processed//Order ID: 6245553797 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Nov 22, 2020 
Order ID: 6245553797 
Tracking ID: RP1205201000527 
RMA: 1000289766 & 1000252226 

Assistance Required: Need refund for customer. 

Issue Description: As per the Fareye website the return items have been returned to WH on Dec-13-2020 and till now the RMA not processed kindly check and process the RMA asap and update us. 

Regards, 
Ebrahim Hageb 

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