Subject: Re: Late Shipping//Order ID: 6240420192
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 5 Jan 2021 00:32:32 -0700 (MST)

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 3 January, 2021 13:25:39 
Subject: Re: Late Shipping//Order ID: 6240420192 

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 30 December, 2020 10:31:07 
Subject: Re: Late Shipping//Order ID: 6240420192 

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 28 December, 2020 11:22:49 
Subject: Re: Late Shipping//Order ID: 6240420192 

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Akshay Berry" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Mohd Imran" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ebrahim" <[email-masked]>, "Escalations Dxbteam" <[email-masked]> 
Sent: Saturday, 26 December, 2020 13:02:43 
Subject: RE: Late Shipping//Order ID: 6240420192 

[ mailto:[email-masked] | @Shakeeb Arsalan ] Raised to tech. 

INC0939175 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Friday, December 25, 2020 12:59 PM 
To: Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ebrahim <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Late Shipping//Order ID: 6240420192 

External email sender, please take precaution. 

Hi Team, 

Please assist in getting the following items cancelled 
162057871 
161497464 
162663958 
162663939 

162663952 
162038107 

as the cancellation is getting rejected and the issue is pending since Nov 9th 

Regards 
Shakeeb 

From: "Ebrahim" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, December 1, 2020 12:18:17 PM 
Subject: Late Shipping//Order ID: 6240420192 

Hi Team, 

Problem Statement: Late Shipping 

Order Date : Nov 9, 2020 

Order ID: 6240420192 

Tracking ID: NA 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Nov 9, 2020 and till now he/she has not received the order. As per the hybris the order has no consignment. 

Customer is chasing us for his/her order so we request you to expedite the delivery date asap. 

Regards, 

Ebrahim Hageb 

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