Subject: Refund approval
From: Fatma Maher <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Tue, 5 Jan 2021 00:00:00 -0700 (MST)

Hi Team, 

Ticket no: 1930618 
Order Date : Nov 24, 2020 
Order no: 6246479323 
Tracking ID : 46383759236 

Issue Description:The customer has ordered 17 items, one item has been partially cancelled, and the rest of 15 items delivered successfully, but 1 item is missing. I have escalated to the WH and they confirmed that this item was in the shipment. This is the only order that customer has ordered and his first time to face those kind of issues. Kindly check and do the needful. 

Regards, 
Fatma