Subject: Refund approval
From: MOHD SALMAN <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 4 Jan 2021 15:10:12 -0700 (MST)

Hi Team, 

Problem Statement: Not Refund for cancelled order #6203187031 
Ticket #1956804 

Issue Description: Customer informed us that he/she placed order for a baby bed 7 months ago, the item got cancelled but he/she did not get the refund back, but as per the hybris there is no data under the given order number with attached screenshort nor he/she told us the price of the item. 
so we request you to look into this concern and help us to resolve the case on ASAP. 

Regards, 
Mohd Salman