Subject: Customer needs to talk to higher authority
From: MOHAMMAD HUMAYUN <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 4 Jan 2021 14:01:22 -0700 (MST)

Hi Team, 

Ticket number: 1938766 

Issue Description: Customer needs to be contacted by higher authority. I have escalated back to the customer to tell the concern but he refused and just asking for a higher management contacts him. Kindly look into the matter and assist. 

Regards, 
Humayun.