Subject: Re: [#1938258] - Returns
From: Shakeeb Arsalan <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: ron thomas <[email-masked]>, Babyshop <[email-masked]>, lmscontentqa <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, raveen sethupathy <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 4 Jan 2021 08:56:30 -0700 (MST)

Hi Malik, 

Sorry for that, will coach the agent and make sure all the required details are provided. 

Regards 
Shakeeb 

From: "Malik Ismail" <[email-masked]> 
To: "ron thomas" <[email-masked]>, "Babyshop" <[email-masked]>, "lmscontentqa" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "raveen sethupathy" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, January 4, 2021 9:19:48 PM 
Subject: RE: [#1938258] - Returns 

[ mailto:[email-masked] | @Babyshop ] any voucher request mention concept , threshold and validity along with amount. 

++ [ mailto:[email-masked] | 
@seeta.seeta ] [ mailto:[email-masked] | 
@Shakeeb Arsalan ] [ mailto:[email-masked] | 
@Fauzan  Ahmad . Musalman ] 

From: Ron Thomas <[email-masked]> 
Sent: Sunday, January 3, 2021 10:33 AM 
To: Babyshop <[email-masked]>; [email-masked]; Malik Ismail <[email-masked]> 
Cc: Raveen Sethupathy <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: [#1938258] - Returns 

[ mailto:[email-masked] | @Malik Ismail ] 

Regards, 

Ron Thomas 

Web Team | Landmark Group 

T: +97145172134 

From: Babyshop < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: Babyshop < [ mailto:[email-masked] | [email-masked] ] > 
Date: Saturday, January 2, 2021 at 11:40 PM 
To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] >, Ron Thomas < [ mailto:[email-masked] | [email-masked] ] >, Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fwd: [#1938258] - Returns 

External email sender, please take precaution. 

ticket [ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F1938258&data=04%7C01%7CMalik.Ismail%40landmarkgroup.com%7Cc7e835d07cd0420e80d408d8afb16a03%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637452523800673472%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=nt%2BZ%2FDeHoxfD7f5CrIi%2BMIifc9kVhV%2Fz%2B%2FadXJPsq%2BI%3D&reserved=0 | 
#1938258 ] 

Hi Team, 

Problem Statement: voucher request 
Order Date : Dec 26, 2020 
Order ID: 7424525328 
Tracking ID: 742452532860999991 
Assistance Required: voucher request 
Issue Description: customer placed order for 161582806 - - Juniors Sequin Detail Bucket Backpack and Pencil Case - 16 inches in which pencil case was missing. We request you to provide voucher for BHD 1 for the customer. 

Regards, 

Humayun. 

1938258:1125156 
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