Subject: RE: Late Shipping//Order ID: 6241068056
From: Akshay Berry <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>
Date: Mon, 4 Jan 2021 15:07:13 +0000

@Shakeeb Arsalan<mailto:[email-masked]> This is a MOC case and is already been handled by Malik.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, January 4, 2021 12:59 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ebrahim <[email-masked]>; Akshay Berry <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>
Subject: Re: Late Shipping//Order ID: 6241068056

External email sender, please take precaution.
Hi Team,

Please check on the following INC INC0940435  raised by Nagy.
the order is pending since Nov 11th.

Regards
Shakeeb

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, December 6, 2020 12:07:35 PM
Subject: Late Shipping//Order ID: 6241068056

Hi Team,

Problem Statement: Late Shipping
Order Date : Nov 11, 2020
Order ID: 6241068056
Tracking ID: NA

Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Nov 11, 2020 and till now she has not received the order. As per the hybris the order has no consignment.
Customer is chasing us for her order so we request you to expedite the delivery date asap.

Regards,
Ebrahim Hageb

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