Subject: Re: Re: Late collection: return tracking ids - 46398492991 for the order id - 6248434217 and 46398493330 for the order id - 6248380106
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 04 Jan 2021 13:20:54 +0000

Dear Seeta,     We would like to inform you that the collection reference number is below :  ​  AWB number- 46398492991   Collection reference number - A04A8A4        AWB number- 46398493330   Collection reference number - A04AA30       As of now,  we are proceeding with the ticket # 189052 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.            An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.          You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/43ff96d6b8fc5cd65cbd6e9e0f0c991c3dd9bc7ed3d7e72f6adc53c3ce9b0e52 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                       Thanks,         Shambhavi Singh,     Technical Engineer          FarEye- Enabling Digital Logistics  Call: +91 70-6595-6595        7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Mon, 4 Jan at  4:05 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Seeta, 
   
 Thanks for contacting FarEye!! We have received your concern regarding the collection reference number. We are working on the same and will update you soon.   

   
 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/43ff96d6b8fc5cd65cbd6e9e0f0c991c3dd9bc7ed3d7e72f6adc53c3ce9b0e52 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
 Thanks and Regards, 
   
 Prabhjot Kaur, Technical Engineer

 FarEye- Enabling Digital Logistics 

 
  Call: +91 7065956595 

 

 

  

  

                           
                            On
                            Mon, 4 Jan at  3:54 PM
                            ,  Seeta Seeta <[email-masked]>  wrote:
                             
 Hi Team, 
   
 Requesting you to kindly provide us the collection reference number for mentioned orders. 

   
 Thanks & Regards, Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> Cc: "Fauzan Musalman" <[email-masked]> Sent: Monday, 4 January, 2021 15:24:57 Subject: Late collection: return tracking ids - 46398492991 for the order id - 6248434217 and 46398493330 for the order id - 6248380106 

  
 Hi Team, 
  Kindly assist us with the collection references for the below returns for the below address: 
 ​ 
 Contact: +966506480458 
 Address: 
 Shurooq Complex Building 58 Apt 1 
 Shurooq Complex &#40;King Abdullah Economic City&#41; 
 Saudi Arabia (SA) 04-3-89 Esmeralda Towal 
  Problem statement - Late collection 
  Order Number: 6248434217 
 Order Created: 11/28/2020 
 AWB - 46398492991 
  Order Number: 6248380106 
 Order Created: 11/27/202 
 AWB - 46398493330 
  Assistance required: Need Collection reference 
  Regards, 
 Manish