Subject: Re: Re: Collection reference#6236411923
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 04 Jan 2021 13:14:50 +0000

Dear Shakeeb,     We would like to inform you that the collection reference number corresponding to the shared AWB number is "A03453F ".      As of now, we are proceeding with the ticket # 189022 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.            An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.             You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/d6872fafb74a9ca8f6dacd203569fe7aa08da57dd004a5eba7cfd796b4892ad2 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                       Thanks,         Shambhavi Singh,     Technical Engineer          FarEye- Enabling Digital Logistics  Call: +91 70-6595-6595        7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Mon, 4 Jan at  3:26 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Shakeeb, 
   
 Thanks for contacting FarEye!! We have received your concern regarding the collection reference number. We are working on the same and will update you soon.   

   
 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/d6872fafb74a9ca8f6dacd203569fe7aa08da57dd004a5eba7cfd796b4892ad2 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
 Thanks and Regards, 
   
 Prabhjot Kaur, Technical Engineer

 FarEye- Enabling Digital Logistics 

 
  Call: +91 7065956595 

 

 

  

  

                           
                            On
                            Mon, 4 Jan at  3:14 PM
                            ,  Shakeeb Arsalan <[email-masked]>  wrote:
                             
 Hi Team, 

 
  We request you to provide the Alphanumeric Collection references for the Following: 
  AWBs (46398110905) order Id: 6236411923 
  Regards 
 Shakeeb