Subject: Re: Refund not processed
From: YASSER LSM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 4 Jan 2021 04:49:45 -0700 (MST)

Hi team, 

The response from WH was that they did not receive the return collection. The response from the courier team was that "this shipment returned to your side under RTN HAWB 43826832781 on 9/12". 

Ticket No: 1883976 

Kindly check as the customer is asking for a refund. 

From: "yasser lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 31 December, 2020 13:25:47 
Subject: Refund not processed 

Hi Team, 

Subject: Refund not processed 

Order No: 2000530255 
Order Date :Nov 18, 2020 
RMA Tracking No: 43825519430 
RMA No:1000238292 

Issue Description:As per the Tracking number (43825519430), the status of the RMA is marked as "Shipment returned to shipper" on 06 Dec 2020. The case was escalated to WH in a child ticket No. 1888723, but no response. 

Kindly do the needful. 

Regards, 
Yasser