Subject: Re: Late Shipping//Order ID: 6241068056
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, Akshay Berry <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>
Date: Mon, 4 Jan 2021 01:59:23 -0700 (MST)

Hi Team, 

Please check on the following INC INC0940435 raised by Nagy. 
the order is pending since Nov 11th. 

Regards 
Shakeeb 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, December 6, 2020 12:07:35 PM 
Subject: Late Shipping//Order ID: 6241068056 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : Nov 11, 2020 
Order ID: 6241068056 
Tracking ID: NA 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Nov 11, 2020 and till now she has not received the order. As per the hybris the order has no consignment. 
Customer is chasing us for her order so we request you to expedite the delivery date asap. 

Regards, 
Ebrahim Hageb