Subject: Re: Refund approval//Order ID:6207940492
From: Shakeeb Arsalan <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 3 Jan 2021 08:56:01 -0700 (MST)

https://landmark.atlassian.net/browse/WWS-50 

raised Jira to process the refund 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, January 3, 2021 11:46:15 AM 
Subject: Refund approval//Order ID:6207940492 

Hi Team, 

Problem Statement : Refund approval. 
Order Date :Jul 12, 2020 
Order ID:6207940492 
Tracking ID:46287220243 
RMA: 24198080 
Total Price : 142.56 

Issue Description: As per the Aramex website the return items has been returned to WH on 27 Oct 2020 and till now the RMA not processed kindly check and process the RMA asap and update us. 

Case history : The customer reached out to us on 18th of Nov and we have checked with conloc if they have received the remaining two items but since then no action has been taken on the issue . 

Customer's history : The customer is with us since 6/30/20 and this is his 4th order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Ebrahim Hageb