Subject: Re: order status not updated - 6258510591
From: Shakeeb Arsalan <[email-masked]>
To: FarEye Support <[email-masked]>, Vishwajeet Singh <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, mohammed fahim <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 3 Jan 2021 07:59:18 -0700 (MST)

Hi Team, 

Order ID: 6258510591 
Tracking ID: CRDSAL0138173820 

The order was delivered to the customer on Tuesday, 29 December, 2020, However the status of the order has not been updated yet. 

Please get the status updated in order to enable the customer to create a return request. 

From: "mohammed fahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, January 3, 2021 4:09:07 PM 
Subject: order status not updated - 6258510591 

Hi Team, 

Problem Statement: order status not updated 

Order Date : Dec 27, 2020 
Order ID: 6258510591 
Tracking ID: CRDSAL0138173820 (SAUDIPOST) 

Assistance Required: update the status 

Issue Description: Customer want to return some items but he can not do that as the order status not updated. Kindly confirm and update the order status. 
​ 
Regards 
Fahim