Subject: refund issue
From: ABDALLAH AHEMAD <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sun, 3 Jan 2021 04:08:31 -0700 (MST)

Hi Team, 

Any update related the below case? 

Problem Statement: Missing items Order Date : Dec 18, 2020 
Order ID: 6255586245 
Store Code: 21135 

Assistance Required: Need missing item 

Issue Description: Customer has been returned 2 items in hybris showing 1 item is returned , note that customer Share his receipt for 2 RMA please advise if you did get this items (162987214 - - Quilted Hooded Jacket with Zip Closure). 

Note that babyshop team reply : The said order both two pcs are showing as return created, pls find the attached snap from sahla. look into attache