Subject: Re: Re: Urgent Collection//Order ID: 6250464351
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 03 Jan 2021 10:13:15 +0000

Dear Shakeeb,     We would like to inform you that the collection reference number corresponding to the shared AWB number is "L23C8B7 ".      As of now, we are proceeding with the ticket # 188740 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.            An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.             You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/18ea2bc9346a7fc0a556f2c9432c1f73c141acff93a457ce8b352d70a2d2de45 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                       Thanks,         Shambhavi Singh,     Technical Engineer          FarEye- Enabling Digital Logistics  Call: +91 70-6595-6595        7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Sun, 3 Jan at  3:26 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Shakeeb, 
   
 Greetings! 
   
 We have received your concern, regarding collection reference number required. We will update you soon.  

 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/18ea2bc9346a7fc0a556f2c9432c1f73c141acff93a457ce8b352d70a2d2de45 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 

               
 
Thanks, 

 
     
Shambhavi Singh,    
 
Technical Engineer 

   

FarEye- Enabling Digital Logistics 
 Call: +91 70-6595-6595 

  

 
 7+ Mentions 

 Digital Disruptor 

 Recognized 

 Chicago   |   London   |   Dubai   |   Singapore   |   India 

 

 

  

   

     

               
 Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message. 

 
                           
                            On
                            Sun, 3 Jan at  3:18 PM
                            ,  Shakeeb Arsalan <[email-masked]>  wrote:

 Hi Team, 
   
 Please provide the alphanumeric collection reference of the following AWB: 46393902881 
   
 Regards 
 Shakeeb 

   

From: "Ebrahim" <[email-masked]> To: "Seeta Seeta" <[email-masked]> Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> Sent: Sunday, January 3, 2021 12:49:20 PM Subject: Urgent Collection//Order ID: 6250464351 

    Hi Team,  Problem Statement: Urgent Collection Order Date : Dec 2, 2020 Order ID: 6250464351 Tracking ID: 46393902881 Reference ID: NA 
 ​ 
 Kindly arrange the collection on priority basis. 
 Customer contact number: 0560667100 
 Customer's full address: Al-Washam District - Riyadh Khalid Bin Qais Street, off Khazan Street, opposite Al Othaim, and the first street, Corniche Corner Restaurant (formerly Al-Afandi)  Regards, Ebrahim Hageb