Subject: Re: Re: Urgent Collection//Order ID: 6249667029
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 03 Jan 2021 09:55:25 +0000

Dear Shakeeb,     Collection Reference ID: L2255CC     {"status":200,"reference_id":"1000364692","timestamp":1608622369393,"execution_time":2294,"items_track_details":[{"tracking_number":"46393666222","label_url":"","carrier_code":"ARAMEX","order_number":"1000364692"}],"info":{"originEntity":null,"productGroup":null,"ID":"L2255CC","GUID":"44edd4c2-9fd7-4d56-a0be-2e979ce8bbea"}}         As of now,  we are proceeding with the ticket # 188741 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.      An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident. You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/b9136542ac26272d602a46b08f134185f0c97c2cc53a1e37c721bb773eff9d17 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,     Nishant Kamal Technical Engineer | FarEye           Call: +91 70-6595-6595  || www.getfareye.com        Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Sun, 3 Jan at  3:19 PM
                            ,  Shakeeb Arsalan <[email-masked]>  wrote:

 Hi Team, 
   
 Please provide the alphanumeric collection reference of the following AWB: 46393666222 
   
 Regards 
 Shakeeb 

   

From: "Ebrahim" <[email-masked]> To: "Seeta Seeta" <[email-masked]> Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> Sent: Tuesday, December 29, 2020 10:08:52 AM Subject: Urgent Collection//Order ID: 6249667029 

 
 Hi Team, 
  Problem Statement: Urgent Collection 
 Order Date : Nov 30, 2020 
 Order ID: 6249667029 
 Tracking ID: 46393666222 
 Reference ID: NA 
  Kindly arrange the collection on priority basis. 
 Customer contact number: 0506233349 
 Customer's full address: Door3 - hassem street - alnahdah- riyadh city 
  Regards, 
 Ebrahim Hageb