Subject: Re: update Order status 8219338693 (Shukran not credited)
From: Monika Garg <[email-masked]>
To: Thiyagarajan Arumugam <[email-masked]>, Akshay Berry <[email-masked]>, Shakeeb Arsalan <[email-masked]>, TCS ShukranTeam <[email-masked]>, Shukran Happiness <[email-masked]>, Sankar T <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, JUHI GOEL <[email-masked]>, Escalations Dxbteam <[email-masked]>, Suhas Bennikal <[email-masked]>
Date: Sun, 3 Jan 2021 09:12:21 +0000

Hi @Thiyagarajan Arumugam<mailto:[email-masked]>

Shukran points are already posted for order#8218463114 and for other two orders I have posted it. Please check and revert in case of any issues.

Thanks & regards,
Monika Garg

From: Monika Garg <[email-masked]>
Date: Sunday, 3 January 2021 at 1:25 PM
To: Thiyagarajan Arumugam <[email-masked]>, Akshay Berry <[email-masked]>, Shakeeb Arsalan <[email-masked]>, TCS ShukranTeam <[email-masked]>, Shukran Happiness <[email-masked]>, Sankar T <[email-masked]>
Cc: "seeta.seeta" <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, JUHI GOEL <[email-masked]>, Escalations Dxbteam <[email-masked]>, Suhas Bennikal <[email-masked]>
Subject: Re: update Order status 8219338693 (Shukran not credited)

Hi @Thiyagarajan Arumugam<mailto:[email-masked]>,

All the below mentioned orders are not related to Centrepoint concept issue. I am checking on these orders and will keep you posted once fixed.

@Shakeeb Arsalan<mailto:[email-masked]> Can you please create JIRA for this issue ?

Thanks & regards,
Monika Garg

From: Monika Garg <[email-masked]>
Date: Sunday, 3 January 2021 at 12:57 PM
To: Thiyagarajan Arumugam <[email-masked]>, Akshay Berry <[email-masked]>, Shakeeb Arsalan <[email-masked]>, TCS ShukranTeam <[email-masked]>, Shukran Happiness <[email-masked]>, Sankar T <[email-masked]>
Cc: "seeta.seeta" <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, JUHI GOEL <[email-masked]>, Escalations Dxbteam <[email-masked]>, Suhas Bennikal <[email-masked]>
Subject: Re: update Order status 8219338693 (Shukran not credited)

Hi @Thiyagarajan Arumugam<mailto:[email-masked]>,

We will check and confirm on these orders.

Thanks & regards,
Monika Garg
________________________________
From: Thiyagarajan Arumugam <[email-masked]>
Sent: 03 January 2021 12:56
To: Akshay Berry <[email-masked]>; Shakeeb Arsalan <[email-masked]>; TCS ShukranTeam <[email-masked]>; Shukran Happiness <[email-masked]>; Sankar T <[email-masked]>; Monika Garg <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; JUHI GOEL <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: update Order status 8219338693 (Shukran not credited)

++@Shukran Happiness<mailto:[email-masked]>@Sankar T<mailto:[email-masked]>@Monika Garg<mailto:[email-masked]>

@Sankar T<mailto:[email-masked]>@Monika Garg<mailto:[email-masked]> – Can you confirm below orders also impacted for centerpoint concept issue?

Can you please confirm once you processed all pending orders?

-Thiyagu

From: Akshay Berry <[email-masked]>
Sent: Saturday, January 2, 2021 12:27 PM
To: Shakeeb Arsalan <[email-masked]>; Thiyagarajan Arumugam <[email-masked]>; TCS ShukranTeam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; JUHI GOEL <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: update Order status 8219338693 (Shukran not credited)

Looping @TCS ShukranTeam<mailto:[email-masked]>

Regards,

Akshay Berry

Email: [email-masked]<mailto:[email-masked]>

T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 2, 2021 9:33 AM
To: Thiyagarajan Arumugam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; JUHI GOEL <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: update Order status 8219338693 (Shukran not credited)

External email sender, please take precaution.

Hi Team

Please assist regarding the following concern.

Regards
shakeeb

________________________________

From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 31, 2020 1:49:56 PM
Subject: update Order status 8219338693 (Shukran not credited)

Hi Team,

The Customer Placed three orders :

Order #8218066534 : Delivered on Nov 29

Order #8218463114 : Delivered on Dec 01

Order #8219338693 : Delivered on Dec 02 ( status not showing as delivered on hybris)

The shukran points are not added as yet.

Kindly Check and advise.

Regards,Juhi

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