Subject: RE: Refund 6245975554
From: Malik Ismail <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Mohammad Musaed <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 3 Jan 2021 08:16:52 +0000

Hi Seeta,

As per al Rajhi bank refund processed 10-12-2020. It takes 7-14 working days.

Please advise customer to check with bank again with RRN 32720056704.

Regards,
Malik
From: Seeta Seeta <[email-masked]>
Sent: Sunday, December 27, 2020 1:33 PM
To: Malik Ismail <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Mohammad Musaed <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund 6245975554

External email sender, please take precaution.
Hi Malik,

Can you please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mohammad Musaed" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 27 December, 2020 14:59:05
Subject: Refund  6245975554

Hi  Team,

Order No:6245975554
Order Created:Nov 22, 2020
RMA:1000239317
​
The refund has been processed  on 11/28/20 ,However it getting rejection and   Manually refunded by payfort
The customer is  coming constantly and has  provide bank statement as well .
kindly share  the UTI Number As bank request  .

Regards,

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