Subject: Re: Refund Approval - 6237575793
From: Shakeeb Arsalan <[email-masked]>
To: MUBASHER <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 3 Jan 2021 01:15:23 -0700 (MST)

Hi 

Your request is incomplete, 
You have to mention the following : 
1- the concept 
2- the case history: when did the customer reach out to us 
3- customer's history: since when the customer is with us and how many orders is he having with us 
4- has he provided the correct contact NO while placing the order 

From: "MUBASHER" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, January 3, 2021 11:55:10 AM 
Subject: Refund Approval - 6237575793 

Hi Team, 

Customer placed order but he didn't receive it. 

Courier provided POD but customer confirmed the order wasn't received by him. 

Order no 6237575793 
Tracking no Z2183893 

Amount SAR302.00 

Ticket no 1723928 

Kindly check and do the needful. 

Attached POD sent by the courier. 

Regards, 
Mubasher.