Subject: Re: Missing items// POD: 8212977836 & LMK20110001047
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 3 Jan 2021 01:01:36 -0700 (MST)

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 30 December, 2020 09:57:37 
Subject: Re: Missing items// POD: 8212977836 & LMK20110001047 

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 28 December, 2020 10:42:41 
Subject: Re: Missing items// POD: 8212977836 & LMK20110001047 

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Rajesh Kumar" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ebrahim" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Operations Express" <[email-masked]> 
Sent: Saturday, 26 December, 2020 12:14:17 
Subject: RE: Missing items// POD: 8212977836 & LMK20110001047 

Dear Team 

Please note that we received below order on 10/11/2020 and delivered the same to customer on 11/11/2020, 

Regards, 

Rajesh Kumar 

Supervisor - Operations 

Mob: +965 9716 2137 

Ph: +965 2207 0009,2207 0008 | Ext: 156 

P.O Box 314, Farwaniya 81014, Kuwait 

[ http://www.frontline-express.com/ | www.frontline-express.com ] 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Friday, December 25, 2020 12:29 PM 
To: Operations Express <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ebrahim <[email-masked]>; escalations dxbteam <[email-masked]> 
Subject: Re: Missing items// POD: 8212977836 & LMK20110001047 

Hi Team, 

Please advise regarding the below issue. 

Regards 
shakeeb 

From: "Ebrahim" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, December 18, 2020 12:31:11 PM 
Subject: Re: Missing items//Order ID: 8212977836 

Hi Team, 

Problem Statement: Missing items 

Order Date : Nov 8, 2020 

Order ID: 8212977836 

Tracking ID: LMK20110001047 

Total Price: KWD10.4 

Concept: BABYSHOP 

Assistance Required: Need missing items / Refund approval 

Issue Description: Customer placed order for 9 items but as per the customer has only received 1 item, Under the consignment details we can see that all 9 items has been shipped from our side. 

The missing item are 

162189800 - - Juniors Jeggings with Elasticated Waistband and Pockets 

160936482 - - Juniors Textured Tights - Set of 2 

160887770 - - Cutie Makeup Keychain Set 

162317236 - Juniors - Juniors Tiger Print Bib with Long Sleeves 

156799112 - - Juniors Printed Bib 

104705110 - - The First Years First Keys 

153799317 - - Bright Starts Teether Tubes 

160833085 - - Juniors Number Puzzle Set 

Assistance required : Please confirm did you deliver the shipment LMK20110001047 fully to the customer? 
and please provide POD. 

Regards, 

Ebrahim Hageb