Subject: Proof of collection: Case id - 1854263 Order Number: 9618942882
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 2 Jan 2021 23:58:36 -0700 (MST)

Hi Team, 

Problem statement: The customer has reported that he had no collected the below order and asking for the refund however as per the order status it collected on 12/9/2020 

Case id - 1854263 
Order Number: 9618942882 
Order Created: 11/29/2020 

Order Delivery Mode: Store pickup 
Store: ShoeMart21477 

Assistance required: Need the proof of collection or process the refund for this order if the order has not been collected by the customer. 

Regards, 
Manish