Subject: RE: Missing order #6250529258
From: Akshay Berry <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Abhilash Kuttalam <[email-masked]>, max Talateen <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Samer Salmeh <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>
Date: Sat, 2 Jan 2021 14:47:49 +0000

@Abhilash Kuttalam<mailto:[email-masked]> @max Talateen<mailto:[email-masked]> Any update on this?

Max60117

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, January 2, 2021 4:05 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Samer Salmeh <[email-masked]>; Jessie Caparas <[email-masked]>; Akshay Berry <[email-masked]>; Mohd Imran <[email-masked]>
Subject: Re: Missing order #6250529258

External email sender, please take precaution.
Hi Team,

Can we get this order marked as lost in transit and initiate the refund to the customer.

Regards
shakeeb

________________________________
From: "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 2, 2021 1:49:43 PM
Subject: Missing order #6250529258

Hi Team,

Problem Statement: Late Shipping
with reference to order number: 6250529258
Child Ticket: 1882185
Order date: Dec 2, 2020
Store code: Max60117
Order Amount : SAR20.00

Assistance Required: Need Urgent shipping

Issue Description:The order is placed on Dec 2, 2020 but till now READY_TO_SHIPPED

As per WH: Order is already dispatched to store on 2nd Dec.

As the store: Order not received in store.

Kindly check and do the needful.

Regards,
Samer

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