Subject: RE: Refund not processed - 9615371270
From: Eugene Ocoy <[email-masked]>
To: Akshay Berry <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, "Jagmohan Urmaliya (TCS)" <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Deepak Damodaran <[email-masked]>
Date: Sat, 2 Jan 2021 13:25:59 +0000

Hi Akshay,

Pls check with the IT.

In Reading Jagmohan, pls check and help us resolve.

Thanks & Regards,
Eugene Ocoy

E-COM CONLOC
Landmark Group, Jebel Ali Industrial Area 1,
Dubai, United Arab Emirates P.O. Box 24570
Tel:+971 4 809 4861 Mob:+971 506983147
Email: [email-masked]
Shop online at: http:\\www.landmarkshops.com\shoemart

From: Akshay Berry <[email-masked]>
Sent: Saturday, January 02, 2021 5:10 PM
To: Eugene Ocoy <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]>; Jagmohan Urmaliya (TCS) <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Deepak Damodaran <[email-masked]>
Subject: RE: Refund not processed - 9615371270

The refund still not reflecting in Hybris.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Eugene Ocoy <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 2, 2021 4:51 PM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; Jagmohan Urmaliya (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Deepak Damodaran <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund not processed - 9615371270

Hi Akshay,

I believed this already resolved , the awb status now is closed.

RETURN_ORDER
SALES_ORDER_NO
STATUS
COURIER_PARTNER
AWB_NO
ITEM_ID
CONCEPT_NAME
RETURN_QTY
RECEIVED_QTY
1000190641
9615371270
CLOSED
ARA
46043443784
161675189
Splash
1
1

Thanks & Regards,
Eugene Ocoy

E-COM CONLOC
Landmark Group, Jebel Ali Industrial Area 1,
Dubai, United Arab Emirates P.O. Box 24570
Tel:+971 4 809 4861 Mob:+971 506983147
Email: [email-masked]<mailto:[email-masked]>
Shop online at: http:\\www.landmarkshops.com\shoemart

From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 02, 2021 4:22 PM
To: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; Jagmohan Urmaliya (TCS) <[email-masked]<mailto:[email-masked]>>; Eugene Ocoy <[email-masked]<mailto:[email-masked]>>
Cc: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund not processed - 9615371270

@Jagmohan Urmaliya (TCS)<mailto:[email-masked]> Can you please help here as the WH is not able to close the pallet.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 1, 2021 6:46 AM
To: BHRdc Ecomm <[email-masked]<mailto:[email-masked]>>; Dominic Arackal <[email-masked]<mailto:[email-masked]>>
Cc: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Refund not processed - 9615371270
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist on the below case.

Regards,
Fauzan
________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 18 December, 2020 13:04:48
Subject: Refund not processed - 9615371270

Hi Team,

Problem statement: Refund Not initiated yet

Order Number: 9615371270
Order Created: 11/18/2020
Tracking id - 46043443784

Return request created: 20/11/2020
RMA - 1000190641

Assistance Required: Process the refund on priority

Kindly note that as per tracking the item has been returned to the warehouse on 11/27/2020 still the refund for the same has not been initiated.

Regards,
Nikhil

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