Subject: Re: Late refund (Cancelled RMA)
From: PRINCE MALIK <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 2 Jan 2021 06:19:30 -0700 (MST)

Hi Team, 

Kindly update on this. 

Regards, 
Prince 

From: "PRINCE MALIK" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 29 December, 2020 12:38:38 
Subject: Late refund (Cancelled RMA) 

Hi Team, 

Ticket- 1930473 

Problem Statement: Late refund (Cancelled RMA) 

Order Date: Dec 5, 2020 
Order ID: 9620305703 
RMA: 1000336392 
Tracking ID: 46046330606 

Assistance Required: Need urgent Refund 

Issue Description: The customer reported that he returned the item but in the hybris the the return status is showing cancelled. 
​ 
As per the tracking we can see that the item has been returned to our warehouse. However, the refund still not processed. 

Please check and advice as customer waiting for refund. 

Thank you for your help 

Regards, 
Prince