Subject: RE: Callback Request - 1721858
From: Akshay Berry <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Faraz Lohani <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohammad Musaed <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>
Date: Sat, 2 Jan 2021 13:10:32 +0000

@Faraz Lohani<mailto:[email-masked]> for your action please.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, January 2, 2021 1:13 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Mohammad Musaed <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>; Malik Ismail <[email-masked]>
Subject: Callback Request - 1721858

External email sender, please take precaution.
Hi Team,

With reference to an Drop Payment case, we have added it in the KW Finance tracker already and have informed the customer to allow 5-7 business days for the refund however, customer is requesting for a call back. Kindly assist in arranging a callback for the customer on below details:

Name: Hamed
Contact Number: 094966663

Thank you for your help!

Regards,
Apoorv
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