Subject: Regarding wrong item returned
From: ARUNJAY RAJ <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 2 Jan 2021 06:04:57 -0700 (MST)

Hi Team, 

Problem Statement: customer returned different item 

Order Date : Nov 21, 2020 
Order ID: 9616050762 
Order trackig number: FP112120001045 
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Tracking No: 46043849051 
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Assistance Required: Customer asked for his items 
Issue Description: Customer returned his order item at store and received the refund, and next day collection team contacted to the custmer and collected three items. customer stated that item which is collected under Tracking No: 46043849051 which are not belonging to Landmark Group and as per Aramex. 

Customer looking to get his item back wchich is collected under Tracking No: 46043849051 
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Item name: 

Adidas Men's must haves raphic Sweatpaints 
Adidas Men's must haves badge ofSport French terry Pants 
Adidas Men's must haves French terry badge of Sport Pants 
​ 
Kindly check and do the needful 
Regards, 
Arunjay Raj Chouhan