Subject: Re: Missing order #6250529258
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Samer Salmeh <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>, Mohd Imran <[email-masked]>
Date: Sat, 2 Jan 2021 05:05:09 -0700 (MST)

Hi Team, 

Can we get this order marked as lost in transit and initiate the refund to the customer. 

Regards 
shakeeb 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, January 2, 2021 1:49:43 PM 
Subject: Missing order #6250529258 

Hi Team, 

Problem Statement: Late Shipping 
with reference to order number: 6250529258 
Child Ticket: 1882185 
Order date: Dec 2, 2020 
Store code: Max60117 
Order Amount : SAR20.00 

Assistance Required: Need Urgent shipping 

Issue Description:The order is placed on Dec 2, 2020 but till now READY_TO_SHIPPED 

As per WH: Order is already dispatched to store on 2nd Dec. 

As the store: Order not received in store. 

Kindly check and do the needful. 

Regards, 
Samer