Subject: Re: Shukran point issue: Case id - 1859854, order 6235557156
From: Apoorv Joshi <[email-masked]>
To: [email-masked]
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>
Date: Sat, 2 Jan 2021 04:40:17 -0700 (MST)

Hi Thiyagarajan, 

Please find the attached screenshot and assist us to get the shukran points posted for the order id - 6235557156 

Thank you for your help. 

Regards, 
Apoorv 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 2 January, 2021 16:58:50 
Subject: Shukran point issue: Case id - 1859854, order 6235557156 

Hi Team, 

Case id - 1859854 
Jira link: https://landmark.atlassian.net/browse/REL-130006 

Jira team's response: Shukran points still not added, as the payment shows cancelled as per Siebel. 

The customer has received his order successfully and the Shukran card was linked on 04/18/2020 but still the Shukran point are not added in the customer account for this order 6235557156. 

Shukran Card Number: 1700000174998192 

So we request you please do the needful. 

Regards 
Rehan