Subject: Re: Re: Late Pickup: Order ID: 6246780018 Tracking ID : 46397925405
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 02 Jan 2021 10:45:16 +0000

Dear Apoorv,     Please find the collection reference below.     A020510       As of now, we are proceeding with the ticket # 188597 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.            An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.       You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/596afac1373e361d9408e29e9bffebca105c15534864b22d71c85b7b9b176097 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,      Ayushi Singh, Technical Engineer   FarEye- Enabling Digital Logistics      Call: +91 7065956595                  
                           
                            On
                            Sat, 2 Jan at  2:47 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Apoorv, 
   
 Greetings from FarEye!  We would like to inform you that we have received your concern regarding the collection reference and we are working on the same. We will get back to you as soon as we have an update or need any details to proceed further.  We are happy to help 

 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/596afac1373e361d9408e29e9bffebca105c15534864b22d71c85b7b9b176097 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
 Thanks and Regards, 

Nishant Kamal Technical Engineer | FarEye

   
  
Call: +91 70-6595-6595 
 || www.getfareye.com 

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                            On
                            Sat, 2 Jan at  2:35 PM
                            ,  Apoorv Joshi <[email-masked]>  wrote:
                             
 Hi Team, 
   
 Kindly assist us with the collection reference for the below return. 
   
 Thank your help. 
   
 Regards, 
 Apoorv 

 
From: "Manish Kumar" <[email-masked]> To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> Cc: "Fauzan Ahmad, Musalman" <[email-masked]> Sent: Saturday, 2 January, 2021 14:32:26 Subject: Late Pickup: Order ID: 6246780018 Tracking ID : 46397925405 

 
 Hi Team, 
  Kindly assist us with the collection reference for the below return. 
  Case id - 1836345 
  Problem Statement : Late Pickup 
  Order ID: 6246780018 
 Tracking ID : 46397925405 
  Assistance Required: Need collection reference. 
  Thanks & Regards, 
 Manish