Subject: Re: Home Centre: Damaged item Order Number: 8219202274, Item Name: 161935910 - - Cornell 6-Seater Dining Set
From: Apoorv Joshi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], midhun madhu <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>, [email-masked], escalations dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>
Date: Sat, 2 Jan 2021 02:50:16 -0700 (MST)

Hi Team, 

Please be informed that with respect to the order id - 8219202274 the customer has received the damaged item: 161935910 - - Cornell 6-Seater Dining Set. 

We request you to please assist us to arranging the return for the same. 

Thank you for your help. 

Regards, 
Apoorv 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 2 January, 2021 15:13:50 
Subject: Home Centre: Damaged item Order Number: 8219202274, Item Name: 161935910 - - Cornell 6-Seater Dining Set 

Hi Team, 

Problem statement: The customer has received the damaged items. There is a scratch on the chair. 

Order Number: 8219202274 
Order Created: 11/30/2020 
Delivery date: 12/12/2020 
Item Name: 161935910 - - Cornell 6-Seater Dining Set 
Item cost: KWD 89.00 

Assistance Required: Kindly look into it and check if the item can be replaced or return and a refund can be arranged. 

For reference see that attachment and do the needful. 

Regards, 
Manish