Subject: Late collection - 8222241689
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, OMAR ZUBARIYA <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>, olm kuwait <[email-masked]>, Reddy Prasad <[email-masked]>
Date: Sat, 2 Jan 2021 02:40:29 -0700 (MST)

Hi Team, 

AWB: RP1217200002282 

Kindly assist in arranging the collection on the below. We have already escalated to OLM multiple times but not getting a revert. Customer can be reached on 065831282 

Thank you for your help! 

Regards, 
Apoorv 

From: "OMAR ZUBARIYA" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, January 2, 2021 2:31:44 PM 
Subject: late collection 

Hi Team, 

Problem Statement:Late Collection 
Order Date : 15/Dce/2020 
Order ID: 8222241689 
Tracking ID: RP1217200002282 
RMA: 1000353008 
Assistance Required: Need Urgent Collection 
Issue Description: The return request was created on 17/Dce/2020 and till now the item has not collected from the customer This issue has been about 15 days, and until now it has not been resolved so kindly arrange the collection on priority basis. 

Regards, 
Omar.