Subject: RE: Process received RMA 9615750967
From: Eugene Ocoy <[email-masked]>
To: Akshay Berry <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Indunil Indika DiasPonna Hennadige <[email-masked]>, "Gaurav Kumar (TCS)" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Srishty Lsm <[email-masked]>, Escalations Dxbteam <[email-masked]>, Deepak Damodaran <[email-masked]>
Date: Sat, 2 Jan 2021 09:20:34 +0000

Hi Akshay,

I believed this already resolved because the awb status is now closed.

RETURN_ORDER
SALES_ORDER_NO
STATUS
COURIER_PARTNER
AWB_NO
ITEM_ID
CONCEPT_NAME
RETURN_QTY
RECEIVED_QTY
1000193485
9615750967
CLOSED
ARA
46043546021
162869516
Max
1
1
1000193485
9615750967
CLOSED
ARA
46043546021
162496322
Max
1
1

Thanks & Regards,
Eugene Ocoy

E-COM CONLOC
Landmark Group, Jebel Ali Industrial Area 1,
Dubai, United Arab Emirates P.O. Box 24570
Tel:+971 4 809 4861 Mob:+971 506983147
Email: [email-masked]
Shop online at: http:\\www.landmarkshops.com\shoemart

From: Akshay Berry <[email-masked]>
Sent: Saturday, January 02, 2021 11:46 AM
To: Eugene Ocoy <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Indunil Indika DiasPonna Hennadige <[email-masked]>; Gaurav Kumar (TCS) <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Srishty Lsm <[email-masked]>; Escalations Dxbteam <[email-masked]>; Deepak Damodaran <[email-masked]>
Subject: RE: Process received RMA 9615750967

@Gaurav Kumar (TCS)<mailto:[email-masked]> Any update on the below?

The customer is following for the refund.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Eugene Ocoy <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 12, 2020 6:12 PM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Indunil Indika DiasPonna Hennadige <[email-masked]<mailto:[email-masked]>>; Gaurav Kumar (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Srishty Lsm <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Deepak Damodaran <[email-masked]<mailto:[email-masked]>>
Subject: RE: Process received RMA 9615750967

Hi Akshay,

Yes, its processed done, but having the same technical issue due to status still in new for process.

RETURN_ORDER
SALES_ORDER_NO
STATUS
COURIER_PARTNER
AWB_NO
ITEM_ID
CONCEPT_NAME
RETURN_QTY
RECEIVED_QTY
RI_PACKED_DISPATCHED
1000193485
9615750967
NEW
ARA
46043546021
162869516
Max
1
1
1
1000193485
9615750967
NEW
ARA
46043546021
162496322
Max
1
1
1

In reading Gaurav,  Pls check and resolve the concern. However, SR have been raised for this issue .

Thanks & Regards,
Eugene Ocoy

E-COM CONLOC
Landmark Group, Jebel Ali Industrial Area 1,
Dubai, United Arab Emirates P.O. Box 24570
Tel:+971 4 809 4861 Mob:+971 506983147
Email: [email-masked]<mailto:[email-masked]>
Shop online at: http:\\www.landmarkshops.com\shoemart

From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 12, 2020 6:06 PM
To: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Eugene Ocoy <[email-masked]<mailto:[email-masked]>>; Indunil Indika DiasPonna Hennadige <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Srishty Lsm <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Process received RMA 9615750967

@Eugene Ocoy<mailto:[email-masked]> @Indunil Indika DiasPonna Hennadige<mailto:[email-masked]> Please advise if the items are received in WH?

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 12, 2020 4:36 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Srishty Lsm <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Process received RMA 9615750967

External email sender, please take precaution.
Hi Team,

Please assist in processing the following RMA 1000193485 as the return is showing delivered under the following AWB 46043546021

Regards
Shakeeb

________________________________
From: "Srishty Lsm" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 12, 2020 5:07:24 PM
Subject: Refund Approval

Hi Team,

Kindly advice for the below mentioned order numbers.

Order #9615750967
RMA: 1000193485
AWB: 46043546021 ;  RVP delivered no refund follow on : PG Value: 24.76 , My credit: 9.24

Thank you for your help!

Regards,
Srishty

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