Subject: Callback Request - 1721858
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohammad Musaed <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, malik ismail <[email-masked]>
Date: Sat, 2 Jan 2021 02:13:17 -0700 (MST)

Hi Team, 

With reference to an Drop Payment case, we have added it in the KW Finance tracker already and have informed the customer to allow 5-7 business days for the refund however, customer is requesting for a call back. Kindly assist in arranging a callback for the customer on below details: 

Name: Hamed 
Contact Number: 094966663 

Thank you for your help! 

Regards, 
Apoorv